Shipping policy

General Conditions

We are proud to offer free, fast and reliable delivery directly to your address.

We ship only to Germany, Austria, Italy, France, Belgium, Spain, Estonia, Hungary, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Finland, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Sweden.

We ship our items with our delivery partners (for example DPD, DHL, UPS, GLS or Amazon Logistics).

We do not deliver to parcel lockers.

Delivery Time

Delivery time consists of processing time and transit time.

Processing time is the time required to process and prepare a parcel and hand it over to the carrier. Processing normally takes 1–2 business days. You will receive a tracking number when the parcel is handed over to the carrier.

Transit time is the time the carrier needs to deliver the product to the customer. Transit normally takes 3–6 business days.

Delivery time, as the sum of processing time and transit time, normally takes 4–8 business days.

NB! Please note that delivery of Cook King products takes on average 6–12 business days.

*Please note that all delivery-time information is estimated. We cannot guarantee that your order will arrive on a specific day.

Shipping Costs

We offer free shipping (€0.00) on all orders. There is no minimum order value.

Shipping method: Standard (4–8 business days) or Standard (6–12 business days) – €0.00.

Additional Conditions

If an order contains more than one item, it may be delivered in separate parcels.

Parcel delivery takes place on business days between 07:00 and 18:00. Courier operating hours may vary by location.

The customer receives an SMS and an email on the day of delivery notifying them about parcel delivery.

At present, there is no option to select another shipping method.

For questions about delivery or any other concerns, please contact us at help@tatkraftshop.eu.